FAQS
Welcome to our FAQS section, your go-to resource for answer!
Ingredients
Mineral toothpaste
Calcium Carbonate
Source: mineral extraction. Origin: Italy. Function: polishing agent. Quality: natural
Fractionated Coconut Oil
Source: extraction from the Coconut. Origin: Malaysia. Function: emollient. Quality: organic
Kaolin Clay
Source: mineral extraction. Origin: UK. Function: polishing agent. Quality: natural
Organic Shea Butter
Source: extraction from the nut of a Shea Tree. Origin: Senegal. Function: emollient. Quality: organic
Virgin Coconut Oil
Source: extraction from the Coconut. Origin: Malaysia. Function: emollient. Quality: organic
Diatomaceous Earth
Source: sedimentary deposits of diatoms. Origin: Mexico. Function: polishing agent. Quality: natural
Sodium Bicarbonate
Source: mineral extraction & treatment with carbon dioxide. Origin: France. Function: polishing agent. Quality: natural
Essential Oils
Source: cold press or steam distillation of fruit and leaves. Origin: multiple. Function: flavouring. Quality: organic
Activated Charcoal
Source: steam heating of Coconut shells. Origin: UK. Function: polishing agent. Quality: natural
Vitamin E
Source: extraction from Non-GMO wheatgerm & soybean. Origin: EU. Function: antioxidant. Quality: natural
Toothpaste Powder
Sodium Bicarbonate
Source: mineral extraction & treatment with carbon dioxide. Origin: France. Function: polishing agent. Quality: natural
Calcium Carbonate
Source: mineral extraction. Origin: Italy. Function: polishing agent. Quality: natural
Diatomaceous Earth
Source: sedimentary deposits of diatoms. Origin: Mexico. Function: polishing agent. Quality: natural
Magnesium Carbonate
Source: synthesis of Magnesium Oxide and Carbon Dioxide. Origin: Germany. Function: polishing agent. Quality: natural
Dicalcium Phosphate
Source: neutralising Calcium Hydroxide with Phosphoric Acid Origin: USA. Function: polishing agent. Quality: natural
Tartaric Acid
Source: extraction from citrus fruit. Origin: France. Function: antioxidant. Quality: natural
Essential Oils
Source: cold press or steam distillation of fruit and leaves. Origin: multiple. Function: flavouring. Quality: organic
Activated Charcoal
Source: steam heating of Coconut shells. Origin: UK. Function: polishing agent. Quality: natural
Vitamin E
Source: extraction from Non-GMO wheatgerm & soybean. Origin: EU. Function: antioxidant. Quality: natural
Toothpaste Tablets
Sodium Bicarbonate
Source: mineral extraction & treatment with carbon dioxide. Origin: France. Function: polishing agent. Quality: natural
Tartaric Acid
Source: extraction from citrus fruit. Origin: France. Function: antioxidant. Quality: natural
Citric Acid
Source: fermentation of sugars derived from fruit. Origin: Belgium. Function: chelating agent. Quality: natural
Cream of Tartar
Source: synthesised from grape skins. Origin: France. Function: foaming agent. Quality: natural
Kaolin Clay
Source: mineral extraction. Origin: UK. Function: polishing agent. Quality: natural
Activated Charcoal
Source: steam heating of Coconut shells. Origin: UK. Function: polishing agent. Quality: natural
Essential Oils
Source: cold press or steam distillation of fruit and leaves. Origin: multiple. Function: flavouring. Quality: organic
Oil Pulling Mouthwash
Fractionated Coconut Oil
Source: extraction from the Coconut. Origin: Malaysia. Function: emollient. Quality: organic
Virgin Coconut Oil
Source: extraction from the Coconut. Origin: Malaysia. Function: emollient. Quality: organic
Essential Oils
Source: cold press or steam distillation of fruit and leaves. Origin: multiple. Function: flavouring. Quality: organic
Activated Charcoal
Source: steam heating of Coconut shells. Origin: UK. Function: polishing agent. Quality: natural
Vitamin E
Source: extraction from Non-GMO wheatgerm & soybean. Origin: EU. Function: antioxidant. Quality: natural
Beechwood Toothbrush
Beechwood Handle
Sourced from an FSC-certified supplier. Origin: Switzerland. Quality: compostable
BPA-free Nylon Bristles
Source: polymer derived from Rapeseed oil. Origin: Germany. Quality: ZTL recyclable
Sonic Toothbrush
Sonic Toothbrush Handle
Source: plastic handle, Lithium battery. Origin: Hong Kong. Quality: ZTL recyclable
Sonic Toothbrush Head
Source: plastic handle, BPA-free Nylon bristles. Origin: Hong Kong. Quality: ZTL recyclable
Dental Floss
Bionylon Floss
Bionylon Floss, Euphorbia Cerifera Wax, Mentha Spicata Herb Oil.
Fluoride Floss
Polyester Floss, Euphorbia Cerifera Wax, (Bamboo) Activated Charcoal Powder, Mentha Piperita Herb Oil, Sodium Fluoride (<1350 ppm)
Plastic free Floss
Silk floss, Euphorbia Cerifera Wax, Mentha Piperita Herb Oil.
Chewing Gum
Xylitol
Source: derived from Birch trees. Origin: Finland. Functions: sweetener. Quality: natural
Gum Base
Source: extracted from Acacia trees. Origin: Africa. Functions: thickening agent. Quality: natural
Calcium Carbonate
Source: mineral extraction. Origin: Italy. Function: polishing agent. Quality: natural
Gum Arabic
Source: extracted from Acacia Senegal trees. Origin: Africa. Functions: thickening agent. Quality: natural
Essential Oils
Source: cold press or steam distillation of fruit and leaves. Origin: multiple. Function: flavouring. Quality: natural
Which products come with a spatula?
Our Mineral Toothpaste range and our Fluoride Toothpaste range come with a spatula.
Why Tartaric & Citric acids in the Mouthwash Tablets?
There are acidic ingredients in our Mouthwash Tablets, so that the tablet quickly dissolves into water. Together with sodium bicarbonate, they produces gas.
Sodium bicarbonate is mildly alkaline, so it neutralises the acidic component when dissolved, and it is also heavily diluted so any pH imbalance is made negligible.
Are the products safe during pregnancy?
Yes, all our products are safe to use during pregnancy unless you wish to avoid essential oils for homeopathic reasons.
Are the products safe for children and babies?
Our Mineral Toothpaste Powder, Toothpaste Tablets, Toothsoap and Mouthwash Tablets are suitable from 5 years and above.
Our Mineral Toothpaste and Oil Pulling Mouthwash are suitable for 6 years and above.
Our Dental Floss is suitable for 8 years and above.
Our Chewing Gum is suitable for 12 years and above.
Are your products gluten-free?
Yes, all of our products are gluten-free.
Are your products vegan?
Yes, all of our products are vegan except one the Plastic free Floss English Peppermint.
Do any of your products foam?
Our range of Natural Toothpaste tablets is naturally effervescent and our Natural Toothsoap foams when brushing.
Packaging
Which product packaging is compostable?
Our Dental Floss products can be composted along with the Beechwood Toothbrush handle, that can be easily snapped away from the head. In addition, all of our packaging is also compostable.
Do your products come wrapped in plastic?
None of the orders placed onto our website are shipped or wrapped in plastic. All of our packaging is recyclable and sustainable. Please be aware if you order through a third party site we cannot guarentee what our products will be shipped in.
Cardboard boxes
Kraft cardboard
Sourced from an FSC-certified supplier. Origin: Switzerland. Quality: recyclable & compostable
Vegetable ink
Source: colourants derived from vegetable pigments. Origin: UK. Quality: compostable
Glass jars
Clear glass
Source: made from liquid sand. Origin: UK. Quality: recyclable
Aluminium lids
Aluminium
Source: extraction of pure aluminium metal from alumina. Origin: UK. Quality: recyclable
Foiled paper liner
Source: paper liner with PPE protection liner. Origin: UK. Quality: recyclable
Paper labels
Kraft paper
Source: paper liner with vegan glue. Origin: UK. Quality: recyclable
Nature Flex Bags
Nature Flex Bags
Source: Cellulose. Origin: Italy. Quality: Compostable
Glass dispenser
Clear glass
Source: made from liquid sand. Origin: UK/Thailand. Quality: recyclable
Dispenser cutter
Stainless steel
Source: extraction of pure aluminium metal from alumina. Origin: Italy. Quality: recyclable
Cardboard push-up tube
FSC Kraft Cardboard
Source: FSC-certified supplier. Origin: Switzerland. Quality: recyclable & compostable
Vegetable Ink
Source: colourants derived from vegetable pigments. Origin: UK. Quality: compostable
Paper pouch
Kraft paper
Kraft Paper lined with PLA. Origin: China Quality: Compostable
Mailboxes
Kraft cardboard
Sourced from an FSC-certified supplier Origin: Switzerland. Quality: recyclable & compostable
Vegetable Ink
Source: colourants derived from vegetable pigments. Origin: UK. Quality: compostable
Paper tape
Source: FSC-certified supplier. Origin: Switzerland. Quality: recyclable & compostable
Delivery
Can I order from a European country?
Yes, we are shipping orders to our customers in Europe.
International deliveries range between 7-16 days depending on your chosen carrier. Further delivery details will be provided in your confirmation email.
Please note: all European orders placed on this website are shipped from our warehouse in Belgium and thus any orders into the European Union will not be subject to additional taxes, customs or duties. Countries outside the European Union may still be subject to import duties and/or taxes.
What shipping carriers do you use?
We use Royal Mail for shipments to UK, and UPS or BPost for shipments to Europe and USA.
How long will it take to get my order?
Orders within the U.K will take 5-7 business days to arrive.
International deliveries range between 7-16 days depending on your chosen carrier. Further delivery details will be provided in your confirmation email.
Can I return my order?
We strive to ensure our customers are delighted with our products. However, if you need to return an order, we're here to assist. Simply reach out to us via email within 14 days of receiving your package at support@georganics.com , and we'll guide you through the process.
Delivery charges
Shipping costs & delivery information
Please note: all European orders placed on this website are shipped from our warehouse in Belgium and thus any orders into the European Union will not be subject to additional taxes, customs or duties. Countries outside the European Union may still be subject to import duties and/or taxes.
UK - Royal Mail 48
- £3.50
- 2-3 days delivery
- free on orders over £20
UK - UPS Next Day
- £7.00
- next day delivery (from Monday to Thursday - before 2pm)
BELGIUM AND NETHERLANDS
- £7.50 for order below £50
- free on orders over £50
FRANCE, LUXEMBOURG AND GERMANY
- £9.50 for order below £50
- free on orders over £50
REST OF EUROPE EXCEPT NORWAY, SWITZERLAND, BULGARIA, UKRAINE, MONACO AND MALTA (part of rest of the world )
- £17.50 for order below £75
- free on orders over £75
REST OF THE WORLD
- £25.00 for order below £100 (+/- 130$)
- free on orders over £100 (+/- 130$)
UNABLE TO DELIVER TO:
Asia, North Africa countries and Canada.
Effectiveness
What’s the best product for teeth whitening?
We recommend using the Activated Charcoal range as it works to remove surface stains naturally, without being harsh and abrasive to your teeth.
What’s the best product for sensitive teeth?
We recommend using Spearmint Natural Toothpaste with the Soft Bristle Beechwood Toothbrush as Spearmint oil within this product promotes healing in your gums and has a more subtle minty taste.
Your account
How do I create an account?
It takes less than two minutes. Click on the 'log in' button at the top right, then select 'New customer register' and fill in your details.
How does the Geopoint system work?
Join the scheme and collect points with every order to benefit from discounts.
What I shall do if I forget my password?
Don't panic anc click here to rest your password
We will send you an email to reset your password.
How can I subscribe to the newsletter?
It all comes down to a single click.
Just enter your email address in the tab located at the bottom right of the footer, below the section 'Join our Mailing List'.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at support@georganics.com
Other inquiries?
Please email us:
- for commercial requests: sales@georganics.com
- for marketing, communication & press requests: marketing@georganics.com