Dental Floss Refill
Spearmint

I’ve been using your floss for about a year I think but the last purchase is not the same quality as my previous ones. I really don’t like this new batch and infact I really cannot use it as it does not slide between my teeth the same, it gets stuck and it breaks. I’m guessing you have changed the formulae of the product, it’s ended up thicker, not as silky and weaker making it break. As an ex dental nurse I would not recommend it and disappointingly i will not purchase it again.

I have been trying to get in touch with you for about ten days now to tell you about this. Both the refill Spearmint floss and the Orange floss that I bought before have been absolutely useless. The orange just about coped with front teeth but shredded when I used it at the back, and the spearmint shredded practically as soon as I pulled a little out of the dispenser. I don’t know what has gone wrong as I’ve previously used your product with no problems. I’ve got the whole lot here ready to send back to you, if that would be the best thing to do. Would love to hear back from you.

We have bought the silk floss for over a year and find it to be really effective and easy to use. The new cornstarch formula came today and it is much harder to use. The floss frays between teeth and could hardly get the floss in! Why can't you stock both the silk and cornstarch versions? I would normally have preferred to go for a vegan formula but the silk version is far superior. Will continue using but would appreciate some thought into reintroducing the silk version again.

This floss is not as strong as the old silk one. It breaks up and makes getting between some teeth difficult. I appreciate some people want an non animal product, but why not stock both?

I have been using the previous generation of this product for about a year and thought it very good. Unfortunately, the updated product just splits and gets stuck in your teeth so I've stopped using it